What Information Do We Collect?
LYF Solutions Australia believes it’s important for you to know the types of data or information we collect when using our site. We use various methods for collecting information.
Cookies that are stored on your computer are used to track the amount of times you visit our website and the IP Address. Cookies are a standard identifying tool used by sites to record traffic.
Personal Information is collected from our site and secured under a gateway. All data is stored for contact and ordering purposes. Any information such as credit card details or accounts is destroyed once your transaction has been completed. We store personal information in a secure database. Various departments within our company are not authorised or given access to this information for the benefit of your security.
Why Do We Collect This Information?
In order to verify your identity and use of payment sent to us, we require several piece of information to ensure the security of both parties. The non-personal information we collect is used to assisting in future purchases like name, email and previous orders. Any other information is deleted from our system.
Can I Request Removal Of Information?
You always have the option to view your account to make sure the information we have collected from you is correct. You also have the option of removing any information from your account that you wish to keep private. However, please note that removing certain information such as your email address and contact information, may greatly hinder our ability to effectively provide the service or products you have requested.
Use of Accounts
From a time to time, LYF gives clients the option of having their service conducted through their own admin panel. The LYF design team is prohibited from accessing your information without consent during this period. All account information is stored once then deleted after project completion.
Third party providers such as for the purpose but not limited to accounting software, security, developers and contractors may be given information for project or service related reasons. This includes from time to time overseas providers.
Account usage on this website allows users to comment on our blogs. Users are advised that information published may be used in marketing materials or publicised on our social media networks. We reserve the right to withhold, alter or delete a comment from the public feed if deemed necessary to do so.
We take privacy seriously and will continue to monitor the use and access of this info for your security.
As an Australian business, we commit to ensuring your privacy is maintained in all ways applicable both expected by yourself, and by the Privacy Act of the Commonwealth and respected states and territories that we trade in. If you believe a breach of privacy has occurred, we will report this to a Privacy advocate, who may investigate the matter further if deemed necessary. All breaches of privacy are a serious offense and it is our belief and obligation that these matters are dealt with urgency and professionalism. To make a Privacy breach complaint please email sales@LYFsolutions.com.au